Privacy Policy
A plain-language explanation of what information this website collects, why we collect it, and how it is looked after.
Who we are
Pharma Marcus Center is an independent community pharmacy located at 24071 La Chiquita Dr, Mission Viejo, CA 92691. This Privacy Policy applies to our website at pharmacuscenter.com. You can reach us by phone at (949) 702-4175 or by email at info@pharmacuscenter.com.
One important note up front: this website does not collect prescription details, medication histories, or other protected health information. It is an informational site. The pharmacy services themselves are governed by separate health information practices that apply at the counter, which we will gladly explain in person.
Information we collect
We keep collection to the minimum needed to run the site and respond to you:
- Contact form details. When you use the contact form on our Contact page, we receive the name, email address, and message you choose to provide.
- Direct emails and calls. If you email or phone us, we keep the contents of that correspondence so we can follow up properly.
- Basic analytics. Our hosting provider may record standard, non-identifying log data such as pages visited, approximate region, browser type, and referring page. This information is aggregated and is used only to understand general usage patterns.
- Consent preferences. If you interact with our cookie banner, your choice is stored locally in your own browser so we can honor it on later visits.
How we use your information
We use contact details solely to answer your question or fulfill your request, such as responding to a message about refills, delivery, or our services. Aggregated analytics help us see which pages are useful so we can improve the site. We do not use your information for profiling, automated decision-making, or targeted advertising, and we never sell, rent, or trade personal information to anyone.
Legal bases for processing
Where applicable privacy frameworks require a legal basis, we rely on: (a) your consent, for example when you choose to submit the contact form or accept optional cookies; (b) our legitimate interest in operating and improving a small business website; and (c) compliance with legal obligations, such as responding to lawful requests from authorities.
Cookies
This website uses a very small number of cookies, primarily to remember your consent choice and to support basic site functionality. Please see our Cookie Policy for a full description of the cookies in use and how to manage them.
Third parties
We share personal information only in narrow situations: with our website hosting provider, which processes limited technical data on our behalf; when required by law or a valid legal request; or to protect the safety and rights of our patients, staff, or the public. We do not share information with advertisers or data brokers. Our site may link to external resources, such as Google Maps for directions; those services have their own privacy practices, which we encourage you to review.
How long we keep information
Contact form submissions and related correspondence are kept only as long as needed to resolve your inquiry, generally no longer than twelve months, unless a longer period is required for record-keeping or legal reasons. Analytics data is retained in aggregate form and is not tied to individual visitors.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent at any time without affecting prior processing. To exercise any of these rights, contact us at info@pharmacuscenter.com and we will respond within a reasonable time. You also have the right to lodge a complaint with your local privacy regulator if you believe we have mishandled your data.
Children
This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on the site. We encourage you to review this page occasionally.
Contact us
If you have questions about this policy or about how your information is handled, reach us at:
Pharma Marcus Center
24071 La Chiquita Dr, Mission Viejo, CA 92691
Phone: (949) 702-4175
Email: info@pharmacuscenter.com